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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jeremy hayes

June 6, 2025

5  out of  5
rating by jeremy hayes
"Customer Service is amazing friendly people will continue to use them for my coverage. Highly recommend."
We responded:
"Thanks so much Jeremy! "
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Julie Mills

June 5, 2025

5  out of  5
rating by Julie Mills
"Big Shout Out to Jennifer Walters and her crew at State Farm. Especially Jennifer Davidson. She is the sweetest person and help you with all the questions you have. Very knowledgeable group of people."
We responded:
"Thanks Julie 😃"
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William Cassell

May 24, 2025

5  out of  5
rating by William Cassell
"This is Maxie Cassell not William. Since I lost my husband, all the girls at State Farm have been so patient and kind to me. They have helped me with every question I had and believe me I had alot. I would recommend Jennifer Walters to anyone needing insurance. You will not find a more honest and caring group of people. I love them all!"
We responded:
"Thanks Maxie. It means the world! "
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Vaughn Squizzy

May 22, 2025

5  out of  5
rating by Vaughn Squizzy
"Jennifer is extremely helpful and always has been. My wife and I have used this location for years without major issues. She knows her stuff and has never had a problem resolving anything we came to her for. We recently moved and she helped us get all the paperwork we needed for resident change as far as insurance paperwork goes. Can’t recommend high enough!"
We responded:
"Thank you! Glad we could help. "
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Kathy Harris

May 1, 2025

5  out of  5
rating by Kathy Harris
"Jennifer is Awesome! I have nothing but great things to say about her. She is very helpful and efficient!"
We responded:
"Thanks so much Kathy!"
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Samantha Dunford

April 21, 2025

5  out of  5
rating by Samantha Dunford
"I’ve been using them since I got my license in 2013. Never had any issues and they are always eager to help!"
We responded:
"Thanks Samantha - thankful to be your local agent! "
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Kerrissa Taylor

April 1, 2025

5  out of  5
rating by Kerrissa Taylor
"They’re amazing"
We responded:
"Thanks Kerrissa! 😊"
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Jane Goodson

March 6, 2025

5  out of  5
rating by Jane Goodson
"Great Great service and recommend to everyone!"
We responded:
"Thanks Jane. "
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Joey Scarberry

March 2, 2025

5  out of  5
rating by Joey Scarberry
"Very good agent who always gets things done efficiently"
We responded:
"Thanks Joey! "
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Penny Lawson

February 20, 2025

5  out of  5
rating by Penny Lawson
"Very friendly and goes above an beyond to help ."
We responded:
"Thanks Penny! We appreciate you. "
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Debbie Grubb

February 15, 2025

5  out of  5
rating by Debbie Grubb
"The ladies in this office are great... great customer service always Willing to help and answer any questions. I'll never deal with anyone else.."
We responded:
"Thanks Debbie. We appreciate you and your family! "
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James Brown

January 29, 2025

5  out of  5
rating by James Brown
"These ladies have been great to me!"
We responded:
"Thanks James! "
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Arin Hall

January 23, 2025

5  out of  5
rating by Arin Hall
"I have used State Farm for years. Recently, Ashley has helped me tremendously with getting my autopay set up. I’ve never had an issue with State Farm and the ladies at the Wytheville location are the best!"
We responded:
"Thank you for this kind review and for allowing us to take care of your insurance needs. "
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Angela Brackens

January 15, 2025

5  out of  5
rating by Angela Brackens
"Love these ladies! They help me every time I come in. And always with a smiling face!"
We responded:
"Thanks Angela! 😀"
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Kelli Ann

January 15, 2025

5  out of  5
rating by Kelli Ann
"Jennifer was very helpful! Has excellent customer service!"
We responded:
"Thanks Kelli! Glad to help. "
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Ronald Delby

January 3, 2025

5  out of  5
rating by Ronald Delby
"Friendly , informative. Helpful Nice to deal with."
We responded:
"Thanks Ronald for this review. 😊"
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Cole Barker

December 30, 2024

5  out of  5
rating by Cole Barker
"No one ever wants to have to deal with their insurance company, but I honestly have had excellent service and support from this team. I highly recommend them!"
We responded:
"Awesome - thanks Cole! "
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Tina Chambers

December 26, 2024

5  out of  5
rating by Tina Chambers
"My name is William Spain Jennifer's office is the one I use she's always friendly and helps me out so much and does what no other insurance company will do thank you so much"
We responded:
"Thanks William! Hope you and your loved ones had a Merry Christmas. "
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Rebecca Tate

December 23, 2024

5  out of  5
rating by Rebecca Tate
"We've been with this company for years and have been very much so satisfied with them. They are down to earth, very curtious and will do anything they can do to help you. I greatly recommend them."
We responded:
"Thanks Rebecca. Means a lot! "
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Joshua Kelley

November 26, 2024

5  out of  5
rating by Joshua Kelley
"Been with state farm and Jennifer Walters for yrs. now. Great friendly service never any problems. Located in wytheville,va"
We responded:
"Thanks Joshua! We appreciate this so much. "
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Deborah Lengsavath

November 4, 2024

5  out of  5
rating by Deborah Lengsavath
"My parents, Joe and Mildred Alexander, were with State Farm as long as I can remember. The Walters family and their team of great employees took such great care of my parents and all of our family. They became treasured friends to us. Thank you so much for your superb level of service and care throughout the years!"
We responded:
"Thanks Deborah. We thought the world of your sweet parents. "
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Susan Catron

October 30, 2024

5  out of  5
rating by Susan Catron
"Jennifer D was so professional and very nice! Answered all my questions and got me set up for life insurance!"
We responded:
"Thank you Susan! "
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Phyllis Rutherford

October 18, 2024

5  out of  5
rating by Phyllis Rutherford
"It's the best office I've been in! Always treat us as people and are caring!"
We responded:
"Thanks Phyllis and Roger for your business. "
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Timothy Davidson

October 18, 2024

5  out of  5
rating by Timothy Davidson
"Great service and great staff! Ashley really knows her stuff!!!"
We responded:
"She sure does! Thank you. 🤗"
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Amber Linkous

September 23, 2024

5  out of  5
rating by Amber Linkous
"These ladies in this office are top tier! They are always so helpful no matter what the situation may be. Thank you ladies for always going above and beyond! I am a 3rd generation State Farm customer through Jennifer Walters and have never been disappointed once!"
We responded:
"Aaww thanks Amber! We appreciate you and the generations before you as well. "